Terms & Conditions
The following describes the terms and conditions upon which Easy-Forex Pty Ltd ACN 107 184 510 AFS Licence 246566 ("Easy-Forex" or "the company" or "we") offers to you the customer (hereinafter "you" or "user" or "customer") access to its Web site and the use of its services (hereinafter the "Agreement" or "User Agreement" or "Online Services Agreement").
This Agreement describes the terms, conditions and risks applicable to your use of our services available under the domain and sub-domains of www.easy-forex.com (the "Site" or "Web site"). If you have any questions regarding this Agreement please contact our Customer Support
You must read, agree with and accept all of the terms and conditions contained in this User Agreement without modifications, which include those terms and conditions expressly set out below and those incorporated by reference, before you may become a customer of Easy-Forex. In continuing to access or use the Web site, you agree to follow the Terms and Conditions of this Agreement as they may apply to you.
This Agreement is effective upon acceptance in registration for new registering customers, or upon receipt of e-mail notification by other users. The Agreement is otherwise effective for all users as of March 14th, 2004
If you do not agree to be bound by the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately.
Easy-Forex may amend or revise this Agreement at any time by posting the amended terms on the Site and you agree to be bound by future revisions. The company will advise current registered users by e-mail of material changes to the terms and conditions of this Web site from time to time. Whenever such changes to the terms & conditions of this Web site are made the company will post a note on the Web site.
All amended terms shall be automatically effective at the sooner of 10 days after their initial posting on the Web site, upon sending a notification to you by e-mail, or at the first time that you use our services after such amendments were made.
Online Services Agreement
This Online Services Agreement is made between Easy-Forex on one side and you on the other.
This Agreement applies to both the Easy-Forex Web site and trading platform as well as to the electronic content and or software currently contained on the Web site that supplies the customer with real time information about the exchange rate of some currencies , as well as with the program facilities for executing trading transactions in the foreign exchange market via the web , phone or fax (hereinafter referred to as the "Service" or "forex" or "forex market"), and any other features, content or services that the company may add in the future.
Our services are available and may be used only by individuals or companies who can form legally binding contracts under the law applicable to their country of residence. Without limiting the foregoing, our services are not available to persons under the age of 18 or otherwise under legal age or who cannot form legally binding contracts under the law applicable to their country of residence ("minors"). If you are a minor, you may not use this service. IF YOU DO NOT QUALIFY PLEASE DO NOT USE OUR SITE.
For avoidance of doubt, We shall not be responsible for any unauthorized use by minors of our Services in any way or manner.
Furthermore, our services are available only to, and may only be used by individuals who have sufficient experience and knowledge in financial matters to be capable of evaluating the merits and risks of acquiring financial contracts via this Site and have done so without relying on any information contained in this Site. Without derogating from the above mentioned, we shall not be responsible to verify and/or check whether you possess such sufficient knowledge and/or experience, nor shall we be responsible for any damage and/or loss incurred by you as a result of insufficient knowledge and/or experience. IF YOU DO NOT QUALIFY PLEASE DO NOT USE OUR WEB SITE.
The entry into any contract or transaction by Easy Forex does not mean and should not be taken to mean that Easy Forex recommends or concurs with the merits of the contract or transaction or that the contract or transaction is suitable for you.
Without limiting the foregoing, our services are not available where they are illegal to use, and the Company reserves the right to refuse and/or cancel services to anyone at its own discretion.
You shall be responsible for providing and maintaining the means by which to access the Web site, which may include without limitation a personal computer, modem and telephone or other access line.
You shall be responsible for all access and service fees necessary to connect to the Web site and assume all charges incurred in accessing such systems. You further assume all risks associated with the use and storage of information on your personal computer or on any other computer through which you will gain access to the Web site and the services (hereinafter referred to as "computer" or "your computer").
You represent and warrant that you have implemented and plan to operate and maintain appropriate protection in relation to the security and control of access to your computer, computer viruses or other similar harmful or inappropriate materials, devices, information or data.
You agree that Easy-Forex will not be liable in any way to you in the event of failure of or damage or destruction to your computer systems, data or records or any part thereof, or for delays, losses, errors or omissions resulting from the failure or mismanagement of any telecommunications or computer equipment or software.
You will not transmit to or in any way, whether directly or indirectly, expose Easy-Forex or any of Easy-Forex's online service providers to any computer virus or other similarly harmful or inappropriate material or device.
Acquisition of a financial contract is completed when the financial contract has been customized, the premium (or the margin, as the case may be) has been calculated and payment has been verified.
You agree to be fully and personally liable for the due settlement of every transaction entered into under your account with the Company. You are responsible for ensuring that you alone control access to your account, and that no minor or other person is granted access to trading on the Website using your account. In any case, you alone remain fully liable for any and all positions traded on your account, and for any credit card transactions entered into the Site for your account. You agree to indemnify the Company fully in respect to all costs and losses whatsoever as may be incurred by the Company as a result, direct or indirect, of your failure to perform or settle such a transaction.
You agree that in case that any financial contract is acquired or sold at prices that do not reflect its market prices or that is acquired or sold at an abnormally low level of risk (the "mis-pricing") due to an undetected programming error, bug, defect, error or glitch in our Web site software (the "error"), Easy-Forex reserves the right to cancel such transactions upon notifying you of the nature of the computer error that led to the mis-pricing. You have a duty to report to the Company any problem, error or suspected system inadequacies that you may experience.
Easy-Forex reserves the right to suspend the operation of this site or any part or sections of it. In such an event, Easy-Forex may, at its sole discretion (with or without notice), close out the customers' open financial contracts at prices it considers fair and reasonable at such a time and no claims may be entertained against the Company in connection thereto.
Easy-Forex may impose volume limits on Customer accounts, at its sole discretion.
Contract payouts shall be determined by Easy-Forex by reference to the daily values reported on this Web site relevant to the interbank trading data received by the Company for forex quotes, subject that Easy-Forex shall have the right to make corrections to such data in the event of mis-priced or typographically incorrect data.
You understand that while the Internet and the World Wide Web are generally reliable, technical problems or other conditions may delay or prevent you from accessing the Web site.
Easy-Forex shall not be liable for, and you agree not to hold or seek to hold Easy-Forex or any of its agents or service providers liable for any technical problems, system failures and malfunctions, communication line failures, equipment or software failures or malfunctions, system access issues, system capacity issues, high Internet traffic demand, security breaches and unauthorized access, and other similar computer problems and defects.
Easy-Forex does not represent, warrant or guarantee that you will be able to access or use the web site at times or locations of your choosing, or that Easy-Forex will have adequate capacity for the web site as a whole or in any geographic location.
Easy-Forex does not represent, warrant or guarantee that the web site will provide uninterrupted and error-free service. Easy-Forex does not make any warranties or guarantees with respect to the web site and its content, including without limitation, warranties for merchantability or fitness for a particular purpose.
Without limiting the foregoing Easy-Forex will not be responsible for an impossibility to execute orders and requirements due to failures in the operation of informational systems caused by technical faults, which are beyond its control.
Easy-Forex may provide a link to other sites that are controlled or offered by third parties. Such link to a site/s is not an endorsement, authorization, sponsorship or affiliation with respect to such site, its owners or its providers.
Easy-Forex cautions you to make sure you understand the risks involved in using those site/s before retrieving, using, relying upon or purchasing anything via the Internet.
Links to these web sites are provided solely for your convenience, and you agree that under no circumstances will you hold Easy-Forex liable for any loss or damage caused by use of or reliance on any content, goods or services available on other sites.
All content, trademarks, services marks, trade names, logos and icons are proprietary of Easy-Forex or its affiliates or agents and are protected by copyright laws and international treaties and provisions.
You agree not to delete any copyright notices or other indications of protected intellectual property rights from materials that you print or download from the Web site. You will not obtain any intellectual property rights in or any right or license to use such materials or the Web site other than as set out in this Agreement.
Images displayed on the Web site are either the property of, or used with permission by Easy-Forex. You agree not to upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights and the prior written consent of Easy-Forex.
Nothing contained on the Web site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademark without the written permission of Easy-Forex or such third party that may own the trademarks. Your use of the trademarks, or any other content of the Web site, except as provided herein, is strictly prohibited.
Governing Law, Arbitration and Court Jurisdiction
This Agreement subject to any mandatory requirements imposed by the law of your country of residence shall be governed by the laws of the State of Victoria, Australia without regard to conflicts of law principles thereof. This is the case regardless of whether you reside or transact business with Easy-Forex in Australia or elsewhere.
If any part of this agreement is unlawful, void or unenforceable under the law of any jurisdiction, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions under the law of that jurisdiction and the legality, validity or enforceability of that part under the law of any other jurisdiction will not in any way be affected.
The parties recognize electronic and magnetic recordings as evidence when settling disputable matters, as in order to state any facts concerning the obligations for trading operations in the FOREX market.
Dispute Resolution:
The services hereunder are offered by Easy-Forex Pty Ltd ., located at 437 St. Kilda Rd Melbourne.
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The high level of leverage effect possible in the transactions in foreign currency stems from the fact that it is only necessary to pay relatively modest margins or guarantees in relation to the scope of the contract.
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The result of the above is that even a slight fluctuation of the market could mean substantial gains when these fluctuations are in your favor, but that could also mean considerable losses if the fluctuations are to your detriment.
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There exists no system which could assure you that transactions on the foreign currency market should bring you great benefits, nor is it possible to guarantee, that your transactions will yield favorable results.
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Even though the foreign currency markets are fluid (liquid) as compared with other financial and exchange markets, the market conditions might at times render impossible the execution of an order or of a limit order at a stipulated price.
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The amount you could lose in a transaction carrying limited risk will never be more appreciable than that which you can lose in transactions having no pre-determined limit on loss.
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Nevertheless, even though the extent of the losses could be subjected to an agreed upon limit, the risk of incurring losses could be higher, and that loss could occur in a relatively short period of time.
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It is possible that some unfavorable situations on the market could occur, in a relatively short period of time, resulting in the TOTAL LOSS of your investment.
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Since deposit of an additional guarantee is not obligatory in this case, Easy-Forex reserves the right to close the outstanding balances without the customer consent.
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The risk information presented here does not reflect all the risks as well as other important aspects intrinsic of the FOREX market. Therefore, before starting to trade, you should learn in detail the specifics of trading on FOREX markets.
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You should conclude an agreement for opening and/or closing transactions on the FOREX market only if you are absolutely sure of the size of its possible risk and consequences and if you understand in detail the scope and range of your rights and obligations.
Deposits and Withdrawals
- Withdrawal orders: The provision of documentation as may be required from time to time by AML regulations, Credit Card companies and Easy forex, is a prerequisite, prior to the execution of a withdrawal order.
- Credit card deposits may be, according to credit card companies' regulations, returned to same credit card when a withdrawal is performed. A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to bank account at company's discretion. Withdrawals to bank account may take a longer time period, due to additional security procedures.
- Credit Card Deposits Variance: When choosing an account base currency other than USD, your credit card may be debited sums which due to exchange rates and credit card companies’ fees, may slightly vary from the initial sum that has been deposited by you in the account base currency. You hereby accept that such variations may occur and you hereby affirm that you shall not seek to object or charge this back.Note that when Using USD as account base currency this phenomena will be avoided.
- When depositing by a Bank Transfer, as required by anti money-laundering regulations, you are required to use only one bank account, which is in your country of residence and in your name. An authentic SWIFT confirmation, showing the origin of the funds, must be sent to Easy Forex. Failure to submit such SWIFT may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to your Easy Forex account. Any withdrawal of funds, from your Easy Forex account to a bank account, can only be refunded to the same bank account that the funds were originally received from.
- Alternative payment methods (internet payment vendors; money transfer services; etc.): when depositing funds using a facility other than Credit Cards and/or Banks, you agree to, and acknowledge being bound by, the regulations and rules of such service, including, but not limited to, fees and other restrictions. Easy Forex, at its sole discretion, may execute withdrawals to a facility other than the facility used for the original deposit, in accordance with anti money-laundering regulations.
Easy-Forex may exercise full discretion in modifying or discontinuing any part or whole of this Agreement at any time without cause or prior notice.
You acknowledge and agree that Easy-Forex makes no warranty whatsoever that any software (the "Software") downloaded onto your computer equipment from or through the website or elsewhere will be compatible with, or operate without interruption on, your computer equipment, nor does Easy-Forex warrant that the Software is or will be uninterrupted, error free or available at all times. You further understand and agree that your download and/or use of the Software may expose you to risks associated with the download and/or use of software that may not be compatible with your computer equipment. You hereby agree to accept such risks, including, but not limited to, failure of or damage to, hardware, software, communication lines or systems, and/or other computer equipment. Easy-Forex expressly disclaims any liability with respect to the foregoing, and you hereby agree to fully indemnify, defend and hold harmless Easy-Forex from any and all damages, liabilities, losses, costs and expenses that may arise therefrom.
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EASY-FOREX MT4 PLATFORM - LETTER OF DIRECTION
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The following additional terms apply to clients utilizing Easy-Forex's MT4 Platform and/or MT4 MultiTerminal (the "Program"). If you utilize the Program, you agree to the additional terms set forth hereinafter (the "Additional Terms") and you authorize Easy-Forex to act accordingly. These Additional Terms apply in addition to the general terms and conditions set out above. If there is a conflict between these Additional Terms and the general terms and conditions set out above, the provisions of these Additional Terms shall prevail.
1. You wish to utilize the Program to execute trades and to direct trade orders and trade details to Easy-Forex. You acknowledge and agree that, by utilizing the Program, you will not be entering trade orders and trade details directly with Easy-Forex, but, rather, will be entering trade orders and trade details through the Program, a third party. You hereby authorize and direct Easy-Forex to enter trades for your account in accordance with trading signals generated and sent to Easy-Forex by the Program. In consideration of opening your account, you acknowledge and agree to the additional terms and conditions set forth hereinafter, as follows:
a. a. You fully understand and agree that the trade orders and trade details are generated by the Program and not by Easy-Forex and that Easy-Forex's responsibility is to use commercially reasonable efforts to enter orders pursuant to the trade orders and trade details generated by the Program and as received by Easy-Forex. You confirm and acknowledge that Easy-Forex has not solicited, or in any other way recommended, your participation in the Program. You acknowledge and agree that you have made inquiries and conducted research into the Program sufficient to make an informed investment decision. Easy-Forex cannot imply or guarantee that you will make any profit from the Program and you agree that Easy-Forex will not be held responsible for the Program's performance or trading losses incurred in your account as a result of trading pursuant to the Program.
b. Easy-Forex will enter trade orders for your account in accordance with the trade orders and trade details generated by the Program. You understand and acknowledge that your trading access through the Program will be provided by the Program provider and not by Easy-Forex.
c. c. If more than one Easy-Forex client is using the same system or service as the Program, You acknowledge that Easy-Forex may enter block orders to enhance order execution, in which case a fair and systematic fill allocation method will be employed. You understand and acknowledge that Easy-Forex will only be responsible for using its commercially reasonable efforts to execute, in a timely fashion, the trade orders and trade details generated by the Program.
d. d. Easy-Forex shall not be responsible for any error or malfunction of the Program, mechanical or communication line failure, system errors, data failure or any other causes beyond its control. You understand and acknowledge that Easy-Forex can accept and execute orders only if actually received or generated and then on a "not held" basis (i.e. Easy-Forex shall not be held responsible for the execution of the order at the price indicated or otherwise).
e. e. You acknowledge that you have had the opportunity to ask questions as to how your account will be handled and understand and acknowledge that you have not purchased the Program from Easy-Forex. You understand and acknowledge that there is no trading system or recommendation service, including the Program, which is free from the risk of loss. Easy-Forex does not imply or guarantee that you will make any profit and you acknowledge and agree that neither Easy-Forex nor any of its officers, directors, employees, consultants, agents or affiliates will be held responsible for the performance of the Program or trading losses in your account.
f. f. Easy-Forex may act upon the authority given by this letter of direction until you revoke the authority by written notice addressed and actually delivered to Easy-Forex, in accordance with the instructions and details on the website. Easy-Forex may also terminate the authorization over the Program at any time for any reason at its sole discretion and, in such instance, will provide you with written notice. You acknowledge and agree that you shall be responsible for any open lots in your account at the time your authorization over the Program is terminated. You acknowledge and agree that you shall permit Easy-Forex to execute offsetting orders for any open lots in your account at the time your authorization over the Program is terminated.
g. g. You acknowledge and agree that, in the absence of willful or wanton misconduct, neither Easy-Forex nor any of its officers, directors, employees, consultants, agents or affiliates will be held liable for any act or omission in the course of or in connection with your participation in the Program. You acknowledge and agree that you shall indemnify Easy-Forex, its principals, officers, directors, employees, agents, successor and/or assign from all losses and/or liability (including reasonable attorney's and/or accountant's fees) incurred or resulting from this letter of direction to utilize the Program, provided that there has been no judicial determination that such liability was the result of gross negligence or recklessness or intentional misconduct by Easy-Forex, and further provided that the conduct that was the basis for such liability was not undertaken in the actual and reasonable belief that it was in the best interest of your account.
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